OFM Warranty

Limited Lifetime Warranty

OFM hereby warrants that the products distributed by it shall be free of all defects in original material and workmanship for the life of the product under normal use. OFM will repair or replace, at our option any product or component that is defective in material or workmanship. This warranty only applies to products purchased directly from an authorized OFM dealer, and is valid for the original purchaser only.

Exclusions

This warranty does not apply to:
  • Normal wear and tear, which are to be expected over the course of ownership
  • Damage resulting from shipment, which will be handled under separate terms
  • Damage resulting from storage, alteration, unauthorized repair, infestation, misuse, abuse, accident, acts of God, natural causes, and/or exceeding listed capacities
  • Products used for rental purposes
  • Failure to provide reasonable and necessary maintenance (as prescribed in the product instructions)
  • Transportation and labor costs associated with warranty replacements
  • Seating

    All seating is covered under warranty for the life of the product under normal use. Limitations involving materials and components are:
  • 2 years all fabric and upholstery materials
  • 7 years gas lifts
  • COM Fabric is not covered under this warranty

  • Normal Commercial Usage for Seating is defined as 8 hours a day, 5 days a week with a weight capacity not to exceed 250 lbs.


    The models listed below are rated for a 300 lb., 350 lb., 400 lb. and 500 lb. weight capacity and are warranted under the standard Normal Commercial Usage for Seating:
    300 lbs
    Model ORO300

    350 lbs
    Model ORO100

    400 lbs
    Model ORO200
    Model 407 and 407-VAM
    Model 409 and 409-VAM
    Model 700
    Model 710
    Model 711
    Model 800-L
    Model 841

    500 lbs
    1006 and 1007 All Versions
    Model 300-XL
    Model 300-XL-VAM
    Model 810-LX
    Model 811-LX
    Model 821
    Model 822
    Model 831
    Model 832

    OFM offers many models covered under warranty for a 24-Hour a day, 7 days a week usage. All standard seating limitations listed above still apply to this category of seating.

    The models listed below are rated for a 250 lb. & 400 lb. weight capacity with 24-Hour a day use:

    250 lbs
    Model 241
    Model 241-VAM

    400 lbs
    Model 247
    Model 247-VAM

    Tables and Desks

    All tables and desks are covered under OFM’s Limited Lifetime Warranty. Limitations involving materials and components are as follows:

  • 5 years tops
  • 10 years frames
  • Pedestals

    All pedestals are covered under OFM’s Limited Lifetime Warranty. Limitations involving materials and components are as follows:
  • 10 years full suspension glides
  • RiZe Panel System

    All panels and corner posts are covered under OFM’s Limited Lifetime Warranty. Limitations involving materials and components are as follows:
  • 10 years frames and frame welds
  • 5 years vinyl and fabric panels under normal use
  • X5 and X5 Lite Shelving System

    Normal usage for all X5 and X5 Lite Shelving Systems is defined as not over-exceeding the weight capacity per shelf (X5: 800 lbs. per shelf, X5 Lite: 300 lbs. per shelf, evenly distributed) along with using the system on no or low pile carpet to prevent any unbalanced track issues.

    All X5 and X5 Lite components are covered under OFM’s Limited Lifetime Warranty under normal use as defined above.

    *Maintenance: check for loose screws every 6 months and tighten.